Refund and Returns Policy
Eligibility for Refunds: Your purchase qualifies for return or replacement if it meets any of these conditions:
- You received an incorrect product or it doesn’t match the description.
- The product has a quality issue, manufacturing defect, or arrived damaged.
- It is missing parts or accessories.
- Only regular-priced items may be refunded; sale items cannot be refunded unless they are incorrect due to our mistake.
Non-Returnable Products: Due to logistical challenges, most products cannot be returned except in cases where we sent the wrong item.
How to Request a Return: If your purchase meets our above-mentioned criteria:
- Â Reach out to us via email at [email protected] or leave a message on 03319119918 within 7 days of delivery.
- Include your order number, contact details, and 4-5 photos of the issue along with the original packaging.
Time Limit for Returns: Please ensure you contact us within 7 days and provide photos of damaged or incorrect items.
Return Conditions: Products must be unused, in their original packaging with all tags intact. Return Conditions. Additionally, please ensure that the product is free from any signs of wear or use, and all included accessories or parts are returned along with the main product.
Refund Process:
- If approved, we’ll replace the item or refunds will be processed online within 7-10 working days after receiving the returned product.
- In cases where a replacement isn’t possible, we’ll provide a refund to the original payment
Payment Refunds:
- Refunds for online payments and cash on delivery orders are processed directly to your bank account or preferred online payment method.
Contact Us: For any queries, reach out to us at [email protected] or leave us a message on 03319119918
